Disclaimer / Terms and Conditions

Terms, Legal Notice & Privacy Policy – Legal Information for Ki-Praxis

Legal Notice

Responsible for content:
ki-praxis Gerald Ressmann
Würzenbachstrasse 54
6006 Lucerne, Switzerland

Contact:
Email: hc.sixarp-ik@ofni

Web design:
Gerald Ressmann, Lucerne

All rights reserved.

The trademarks and logos used are the property of their respective owners.
“Jin Shin Jyutsu” is a registered trademark of Jin Shin Jyutsu, Inc., Scottsdale.

General Terms and Conditions / Disclaimer

Introductory Phone Calls

The first 15 minutes of an introductory phone call are free of charge, after that, the regular hourly rate of CHF 120.– applies. For each additional half-hour started, half the hourly rate is charged.

Treatments

Treatments at ki-praxis, including remote treatments, are intended to support and accompany a healing process or life change. They are not a substitute for a doctor’s visit or medical treatment. The treatments activate self-healing powers and can promote healing processes and reduce the need for medication, but only in consultation with a medical doctor. Responsibility for any treatment actions lies with the client, and no medical diagnoses are made.

The minimum fee is CHF 120.–. For each additional half-hour started, half the hourly rate is charged.

If an appointment is canceled less than 24 hours in advance, a cancellation fee of CHF 60.– will apply. In the case of a no-show without cancellation, CHF 120.– will be charged.

In the event of lateness, I reserve the right to deduct the delay from the treatment time or, if delayed by 15 minutes or more, to charge for this time.

Vouchers cannot be exchanged for cash.

Payment is to be made on-site in cash or by card. Accepted cards: Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club, Union Pay, and NFC payments via Google Pay and Apple Pay.

For advance and deposit payments, the transferred amount is non-refundable; the claim to treatment expires one year after the payment is made.

Gift Cards

Ki-praxis gift cards can be used for all offered services (sessions, remote treatments, seminars, and products). They are valid for 12 months from the date of issue and can be redeemed within this period for services of the corresponding value.

Gift cards cannot be exchanged for cash and are non-refundable. They are transferable and can be given to third parties.

After expiration of the validity period, the right to redemption expires without replacement.

Events

Registration for an event is binding and obliges the participant to pay the event fee for paid events.

I reserve the right to cancel an event if the number of participants is too low. If the instructor (whether myself or an external instructor) is ill or unable to attend, or the event is canceled due to force majeure, there is no claim to hold the event. In such cases, the full event fee will be refunded. However, there is no claim to reimbursement for additional costs incurred by the participant (e.g., travel or accommodation expenses), regardless of how close to the event date the cancellation occurs.

Cancellation of booked and already paid events:

  • Up to 7 weeks before the event start date: Full refund of the event fee, less transfer fees and a processing fee of CHF 30.–.
  • Up to 5 weeks before the event start date: 50% refund of the event fee, less transfer fees and a processing fee of CHF 30.–.

After this period, the entire event fee is due.

Cancellation of booked but unpaid events:

  • Between 7 and 5 weeks before the event: 50% of the event fee is due.
  • Less than 5 weeks before the event start date: The full event fee is due.

Should the seminar be canceled due to official measures, the full seminar fee will be refunded.

Participants are responsible for complying with all legal and entry requirements. Failure to comply does not entitle participants to a refund.

Payments made without prior written registration do not constitute a binding registration. A processing fee of CHF 30.– is charged for refunds.

Absences or failure to attend events do not entitle participants to any discounts or refunds, including in the event of illness or accident. We recommend obtaining appropriate cancellation insurance.

Refunds due to dissatisfaction, or because of over- or under-challenge, are excluded.

Participation in an event is at your own risk. Participants must inform the organizer independently of any health restrictions. Liability for health damages, theft, or property damage is excluded. Participants are liable for damages caused by themselves.

For events designated as retreats, staying overnight at or near the event location is required for participation.

By registering, participants accept these terms.

EMR: Seminars are not EMR-recognized, and EMR confirmations are not issued. Receipts and attendance certificates are available upon request.

Personal 1:1 Trainings, Mentorship Programs, and Individual Courses

All fees for 1:1 programs are non-refundable. Active participation is required; non-compliance may result in termination without refund. Post-program support, unless otherwise specified, expires 8 months after program completion.

By registering, participants accept these terms as binding.

Course and Seminar Participation Requirements

Individuals currently taking psychopharmaceuticals or mind-altering substances cannot participate in events. This policy ensures the safety and well-being of all participants. Thank you for your understanding.

Website

Despite careful creation of this website, no liability is assumed for the accuracy, completeness, or timeliness of the content, nor for the content of external websites linked here.

Changes to the imprint and General Terms and Conditions are reserved.

Applicable Law and Jurisdiction

All legal relationships between ki-praxis and the client are exclusively governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes is Lucerne, Switzerland. Mandatory statutory places of jurisdiction remain reserved.

Privacy Policy

Ki-praxis (Gerald Ressmann) takes the protection of your personal data seriously and complies with the Swiss Data Protection Act (revDPA). This privacy policy applies to both the practice’s services and the use of this website.

1. Responsible Party

Gerald Ressmann
ki-praxis
Würzenbachstrasse 54
6006 Lucerne
Email: hc.sixarp-ik@ofni

2. Collection and Processing of Personal Data

In the course of practice activities, the following data is collected:

  • Contact information (name, first name, address, telephone number, email)
  • Appointment and booking data
  • Session notes, to the extent necessary for professional treatment delivery
  • Payment information (payment method, payment status)

Sensitive health data is only collected if you voluntarily share it during a session and it is relevant to the treatment.

Hosting and Server Log Files

Our website is hosted by METANET AG, Josefstrasse 218, CH-8005 Zurich. When visiting the website, the web server automatically collects the following technical data in server log files:

  • IP address (anonymized after session end)
  • Date and time of access
  • Browser type and version
  • Operating system
  • Pages accessed
  • Technical transmission information

This data is used exclusively to ensure technical security, defend against attacks, and optimize the website. Log files are deleted after a maximum of 30 days.

Further information about the hosting provider: https://www.metanet.ch/de/ueber-metanet/datenschutzerklaerung

3. Legal Basis and Purpose of Processing

Your data is processed on the following legal bases:

  • Contract fulfillment: For the provision of treatments, coaching, and seminars
  • Legitimate interest: For communication, accounting, and website operation

The data is used exclusively for the following purposes:

  • Preparation and provision of treatments and coaching
  • Appointment management and communication
  • Billing and accounting
  • Fulfillment of statutory retention obligations
  • Technical operation and security of the website

4. Disclosure to Third Parties

Your data will not be sold or disclosed to third parties.

Sole exceptions:

  • Legal obligations (e.g., court order)
  • Technical service providers for web hosting (METANET AG) required for website operation

5. Storage Duration

  • Treatment data: Retention according to professional duty of care (typically 5–10 years)
  • Inquiries without contract conclusion: Deletion after 6 months
  • Technical website data: Deletion after 7 days
  • Accounting documents: Retention according to legal obligation (10 years)

Upon request, you may at any time request deletion of data not subject to legal retention requirements.

6. Cookies

This website uses only technically necessary cookies required for the operation of the website. No tracking or marketing cookies are used.

7. Data Security

All data is stored locally and password-protected. The website is transmitted via an encrypted connection (HTTPS). There is no systematic storage in third-party cloud services.

8. Your Rights

You have the right at any time to:

  • Access your stored data
  • Rectification of incorrect data
  • Deletion, provided there is no legal retention obligation
  • Restriction of processing
  • Data portability
  • Object to processing
  • Lodge a complaint with the competent supervisory authority (Federal Data Protection and Information Commissioner FDPIC)

To exercise your rights, please contact: hc.sixarp-ik@ofni