TOC

Terms, Legal Notice & Privacy Policy – Legal Information for Ki-Praxis

Legal Notice

Responsible for content:
ki-praxis Gerald Ressmann
Würzenbachstrasse 54
6006 Lucerne, Switzerland

Contact:
Email: hc.sixarp-ik@ofni

Web design:
Gerald Ressmann, Lucerne

All rights reserved.

The trademarks and logos used are the property of their respective owners.
“Jin Shin Jyutsu” is a registered trademark of Jin Shin Jyutsu, Inc., Scottsdale.

General Terms and Conditions / Disclaimer

Introductory Phone Calls

The first 15 minutes of an introductory phone call are free of charge; after that, the regular hourly rate of CHF 120.- applies. For each additional half-hour started, half the hourly rate is charged.

Treatments, Coaching and Individual Training

Services offered by ki-praxis include treatments, remote treatments, coaching and individual training, both in person and online. They are intended to support and accompany healing processes, personal development and life changes, and are not a substitute for medical examination, medical treatment or psychotherapy. These services may support the body’s natural healing processes and overall well-being. Healing or any specific outcome cannot be guaranteed. Any adjustment to a medically prescribed therapy is the sole responsibility of the treating doctor or therapist. Responsibility for implementing recommendations remains with the client. No medical diagnoses are made.

The minimum fee is CHF 120.-. For each additional half-hour started, half the hourly rate is charged.

If an appointment is cancelled less than 24 hours in advance, a cancellation fee of CHF 60.- will apply. In the case of a no-show without cancellation, CHF 120.- will be charged.

In the event of lateness, I reserve the right to deduct the delay from the treatment time or, if delayed by 15 minutes or more, to charge for this time.

Vouchers cannot be exchanged for cash.

Payment is to be made on-site in cash or by card. Accepted cards: Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club, Union Pay, and NFC payments via Google Pay and Apple Pay.

Advance and deposit payments are generally non-refundable. The entitlement to the booked service expires three months after payment is received. Working with ki-praxis requires the client’s active participation and personal responsibility. This includes a willingness to engage in their own healing or personal development process, dedicate the necessary time and consistently follow through with agreed exercises and recommendations. If these requirements are persistently not met despite appropriate reminders, the service may be discontinued. Payments already made will not be refunded in such cases.

Gift Cards

Ki-praxis gift cards can be used for all offered services (sessions, remote treatments, seminars, and products). They are valid for 12 months from the date of issue and can be redeemed within this period for services of the corresponding value.

Gift cards cannot be exchanged for cash and are non-refundable. They are transferable and can be given to third parties.

After expiration of the validity period, the right to redemption expires without replacement.

Events

Registration for an event is binding and obliges the participant to pay the participation fee for paid events.

I reserve the right to cancel events due to insufficient participant numbers. If the instructor (whether myself or an external instructor) is ill or unable to attend, or the event is cancelled due to force majeure, there is no entitlement to have the event held. In such cases, the full participation fee will be refunded. No further claims (e.g. travel or accommodation expenses) are accepted, regardless of how close to the event date the cancellation occurs.

Ki & Sound Afternoons

Your place is reserved once the full participation fee has been received. The fee is generally non-refundable.

Cancellation and Rescheduling: If a participant cancels at least 24 hours before the event begins, the participation fee already paid may be transferred once to the immediately following Ki & Sound Afternoon. In the case of later cancellation or failure to attend, the right to participate expires without compensation. In exceptional circumstances, particularly sudden illness or emergencies, ki-praxis may allow rescheduling as a gesture of goodwill.

If the participant is also unable to attend the replacement date, no further rescheduling or refund is possible.

Overpayments: Any amount paid in excess of the participation fee will be refunded upon request or, by mutual agreement, credited towards a future participation.

Seminars, Retreats and Multi-day Events

The following cancellation terms apply to all other events. Ki & Sound Afternoons are excluded.

Cancellation of booked and already paid events:

  • Up to 7 weeks before the event start date: Full refund of the participation fee, less transfer fees and a processing fee of CHF 30.-.
  • Up to 5 weeks before the event start date: 50% refund of the participation fee, less transfer fees and a processing fee of CHF 30.-.

After this period, the full participation fee is due.

Cancellation of booked but unpaid events:

  • Between 7 and 5 weeks before the event: 50% of the participation fee is due.
  • Less than 5 weeks before the event start date: The full participation fee is due.

Should the seminar be cancelled due to official measures, the full seminar fee will be refunded.

Participants are responsible for complying with all legal requirements and participation conditions. Failure to comply does not entitle participants to a refund.

Payments made without prior written registration do not constitute a binding registration. A processing fee of CHF 30.- is charged for refunds.

Absences or failure to attend events do not entitle participants to any discounts or refunds, including in the event of illness or accident. We recommend obtaining appropriate cancellation insurance.

Refunds due to dissatisfaction or because an event is perceived as too demanding or not demanding enough are excluded.

Participation is at your own risk. Participants must inform the organiser of any health restrictions. Liability for personal injury, theft or property damage is excluded to the extent permitted by law. Participants are liable for damage they cause.

For retreats, staying overnight at the event location is a requirement for participation.

By registering, participants accept these terms.

EMR: Seminars are not EMR-recognised, and EMR confirmations are not issued. Receipts and attendance certificates are available upon request.

Personal 1:1 Trainings, Mentorship Programs, and Individual Courses

All fees for 1:1 programs are non-refundable. Active participation is required; non-compliance may result in termination without refund. Post-program support, unless otherwise specified, expires 8 months after program completion.

By registering, participants accept these terms as binding.

Course and Seminar Participation Requirements

Participation in courses and seminars requires sufficient personal and psychological stability, as well as a willingness to engage consciously and responsibly in the work. Individuals taking psychiatric medication or regularly using mind-altering substances are required to discuss their situation with the organizer beforehand. Participation while under the influence of mind-altering substances is not permitted. These requirements are intended to ensure the safety and well-being of all participants.

Website

Despite careful creation of this website, no liability is assumed for the accuracy, completeness, or timeliness of the content, nor for the content of external websites linked here.

Changes to the legal notice and General Terms and Conditions are reserved.

Applicable Law and Jurisdiction

All legal relationships between ki-praxis and the client are exclusively governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes is Lucerne, Switzerland. Mandatory statutory places of jurisdiction remain reserved.

Privacy Policy

Ki-praxis (Gerald Ressmann) takes the protection of your personal data seriously and complies with the Swiss Data Protection Act (revDPA). This privacy policy applies to both the practice’s services and the use of this website.

1. Responsible Party

Gerald Ressmann
ki-praxis
Würzenbachstrasse 54
6006 Lucerne
Email: hc.sixarp-ik@ofni

2. Collection and Processing of Personal Data

In the course of practice activities, the following data is collected:

  • Contact information (name, first name, address, telephone number, email)
  • Appointment and booking data
  • Session notes, to the extent necessary for professional treatment delivery
  • Payment information (payment method, payment status)

Sensitive health data is only collected if you voluntarily share it during a session and it is relevant to the treatment.

Hosting

This website is hosted by METANET AG, Josefstrasse 218, CH-8005 Zurich. For information on data processing by the hosting provider, please refer to METANET’s privacy policy: METANET Privacy Policy.

3. Legal Basis and Purpose of Processing

Your data is processed on the following legal bases:

  • Contract fulfilment: For the provision of treatments, coaching, and seminars
  • Legitimate interest: For communication, accounting, and website operation

The data is used exclusively for the following purposes:

  • Preparation and provision of treatments and coaching
  • Appointment management and communication
  • Billing and accounting
  • Fulfilment of statutory retention obligations
  • Technical operation and security of the website

4. Disclosure to Third Parties

Your data will not be sold or disclosed to third parties.

Sole exceptions:

  • Legal obligations (e.g. court order)
  • Technical service providers for web hosting (METANET AG) required for website operation

5. Storage Duration

  • Treatment data: Retention according to professional duty of care (typically 5-10 years)
  • Inquiries without contract conclusion: Deletion after 6 months
  • Accounting documents: Retention according to legal obligation (10 years)

Upon request, you may at any time request deletion of data not subject to legal retention requirements.

6. Cookies

This website uses only technically necessary cookies required for the operation of the website. No tracking or marketing cookies are used.

7. Data Security

All practice data is stored locally and password-protected. The website is transmitted via an encrypted connection (HTTPS).

8. Your Rights

You have the right at any time to:

  • Access your stored data
  • Rectification of incorrect data
  • Deletion, provided there is no legal retention obligation
  • Restriction of processing
  • Data portability
  • Object to processing
  • Lodge a complaint with the competent supervisory authority (Federal Data Protection and Information Commissioner FDPIC)

To exercise your rights, please contact: hc.sixarp-ik@ofni